The impact of mobile technology on MRO
Published by: Omar Maldonado - - December 28, 2018

MRO is at the center of the battle to contribute to airlines profitability, and mobile technology has become a significant resource to achieve greater efficiency and competitiveness in this sector.

The current generation of MRO workers is familiar with the use of mobile devices, has grown up with computers at home, cell phones, smartphones and tablets. This facilitates the adoption of technologies in mobile applications with planning and management tools, and at the same time contributes to have a better adaptation to changes and to make their processes more productive.

Mobile technology is still growing at a rapid pace. Last year Global Digital suite of reports from We Are Social and Hootsuite revealed that there were 3.750 billion internet users: now this figure has increased to reach 4.021 billion, which represents more than a half of the world population. Much of this year’s growth in internet users has been driven by more affordable smartphones and mobile data plans. More than 200 million people got their first mobile device in 2017, and two-thirds of the world’s 7.6 billion inhabitants now have a mobile phone.

Take advantage of mobile technology to optimize production in workshop

The use of mobile applications as an extension of the airline’s main management platform to: schedule, track and record progress of tasks, inspections and work orders can significantly improve efficiency. In addition, the use of the multimedia capabilities of smartphones allows storing accurate and quality information as backup of the works done.

The United Airlines mechanics are not using paper manuals and desktop computers: they are using tablets to access all the information and execute the necessary tasks to keep the plane flying, the strategy is giving good results. Aircraft with maintenance issues are returning to service approximately 15 minutes faster on average.

Mobile technology brings new features that contribute to the management of MRO. Recently a study made by Gartner, indicates that cases of use of artificial intelligence in smartphones will proliferate progressively until 2022, when it is expected that 80% of the devices sold have AI capabilities, compared to 10 % current.

Google expects that soon almost all phones with Android have augmented reality, which will make this functionality more common in everyday use.

All these technologies will capture and analyze a large amount of data, which will help airlines and maintenance companies to identify accurately what needs to be repaired and replaced, as well as the optimal time for intervention. This certainly promises greater safety and greater operational efficiency by reducing the time of aircraft on the ground.

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