MRO vs. OEM: Key Differences & How They Work Together in Aviation Maintenance

April 30, 2025
Omar Maldonado

Introduction: Setting the Stage

Aircraft operators depend on both Maintenance, Repair, and Overhaul (MRO) providers and Original Equipment Manufacturers (OEMs) to keep their fleets airworthy. Yet, many still struggle to understand the distinct roles each plays in aviation operations. In this article, we’ll clarify the key differences between MROs and OEMs, how they complement each other in the aviation supply chain, and how SOMA Software helps airlines seamlessly integrate both into a single smart maintenance ecosystem.

🛠️ Image Suggestion: Visual infographic comparing MRO and OEM responsibilities (placement: after first paragraph)

What Is an OEM in Aviation?

  • OEM = Original Equipment Manufacturer (e.g., GE Aviation, Airbus)
  • Their role: Design, build, and distribute original aircraft parts and systems.
  • Maintain intellectual property and proprietary knowledge.
  • Offer warranties, maintenance manuals, software updates.

What Is an MRO in Aviation?

  • MRO = Maintenance, Repair & Overhaul provider.
  • Responsible for ongoing maintenance, inspections, repairs, and overhauls of aircraft.
  • May be third-party services or internal airline departments.
  • Often work in coordination with OEM guidelines but operate independently.

🔧 Example: Lufthansa Technik (MRO) may service components from various OEMs.

📷 Image Suggestion: A graphic showing the typical lifecycle of a part — from OEM production to MRO servicing.

MRO vs OEM: Key Differences

When comparing the roles of OEMs and MROs in aviation, several key differences stand out. The primary role of an OEM (Original Equipment Manufacturer) is to design and manufacture aircraft parts and systems, whereas an MRO (Maintenance, Repair, and Overhaul provider) is responsible for maintaining, repairing, and overhauling those components throughout the aircraft’s service life.

In terms of their relationship with the airline, OEMs function primarily as product suppliers, delivering original parts and technical documentation. MROs, on the other hand, act as service partners, ensuring aircraft remain airworthy through scheduled and unscheduled maintenance.

When it comes to intellectual property ownership, OEMs hold full rights, including control over technical manuals and software updates. MROs typically have limited access and must rely on OEM-provided documentation to perform their work in compliance with aviation regulations.

The support timeline also differs: OEMs are most involved in the early stages of the aircraft lifecycle, while MROs provide support throughout the entire operational life of the aircraft.

Examples of OEMs include Rolls-Royce and Airbus, known for manufacturing engines and airframes respectively. Leading MRO providers include AAR Corp and ST Aerospace, which specialize in servicing aircraft across fleets and manufacturers.

How MROs and OEMs Collaborate

  • OEMs provide essential data and manuals that MROs rely on.
  • MROs often become authorized repair centers by OEMs.
  • Regulatory authorities like the FAA and EASA require MROs to follow OEM-approved standards.
  • In emergencies, MROs contact OEMs for urgent updates, data, or troubleshooting assistance.

The Digital Gap: Why Integration Matters

  • Airlines need to manage workflows involving both OEM and MRO inputs.
  • Without a centralized system, operators face:
    • Data silos (manual tracking via spreadsheets or multiple systems).
    • Missed compliance audits.
    • Inventory shortages or overstocking.
    • Increased aircraft downtime.

How SOMA Software Bridges OEM & MRO Workflows

SOMA Software acts as the digital bridge between OEM-provided data and MRO execution:

🔗 Features That Support Integration:

  • Automated compliance tracking using OEM documentation.
  • Maintenance alerts and planning aligned with MRO tasks.
  • Real-time inventory visibility for OEM-approved parts.
  • Centralized logs for audits and reporting.

Real-World Outcomes: Reduced Downtime & Full Compliance

  • Airlines using SOMA see:
    • 30% faster maintenance task completion
    • 25% reduction in parts-related AOG (Aircraft on Ground) delays
    • 100% audit readiness due to real-time documentation

Final Thoughts: MRO vs OEM—Not a Choice, but a Partnership

Airlines shouldn’t choose MRO vs OEM — they need both. And to operate efficiently, they must manage these partnerships with the right software backbone. SOMA empowers airlines to centralize OEM data, MRO operations, inventory, and compliance—all in one place.


Ready to Elevate Your Maintenance Operations?

Managing a fleet shouldn’t involve depending on spreadsheets, worrying about regulatory compliance, or dealing with unexpected downtimes.

With SOMA Software, you gain total control—integrating all key areas of your technical operation into one intelligent, intuitive platform.

Our aviation experts will guide you through a personalized demo, tailored to your specific operation, so you can see exactly how SOMA helps you operate more efficiently, faster, and with complete confidence.

🚀 Book your personalized demo today and experience what a truly optimized workflow looks like.

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