PRIVACY POLICY

Soma Software acknowledges the importance of protecting the privacy of information provided by users of Soma Software and our website. The following policy serves as a guide for users and clients of Soma Software.

In this privacy policy ("Policy"), we describe how we collect, use, and disclose information, including personal information we obtain about visitors to our website www.somasoftware.com ("Website") and the services available through our website ("Services").

"Personal information" refers to any unique information or set of information that can be used to identify or contact a person, such as the person's name, title, mailing address, email address, phone number, employer/profession, login information, password, or other specific types of personal information.

Information Submitted by You

Soma Software collects personal information about you when you interact with us, such as creating or registering an account, requesting information about our software, requesting service newsletter notifications or product and service updates, participating in surveys, submitting a support ticket, or registering for a webinar. In each of these cases, you will know what data we collect because you voluntarily submitted it. You are not obligated to provide any personal information we have requested, but if you choose not to do so, you may not be able to access certain content on our website or the products and services offered, or we may not be able to respond to any information or process service tickets.

How We May Use Your Information

We may use your information to operate our business and for other legitimate purposes permitted by applicable law. We may use your personal information in the following ways:

  • To communicate with you about our products or services, respond to your inquiries, fulfill and process your request about our products and services.
  • To enable you to use certain features of our products and services.
  • To better understand how visitors use our website and our products and services, both in aggregate and individually, to improve our website and our products and services, and for other research and analytical purposes.
  • To send you marketing communications, newsletters, promotions, customer satisfaction surveys, and other communications related to our business, including information about our solutions that we believe may interest you. You can edit your communication preferences to receive marketing emails as explained below.

How We Share Your Information

Soma Software will not disclose any personal information that users provide to us to third parties without their permission. Soma Software does not provide advertisers with personal information about individual users of Soma Software.

How You Can Manage Your Communication Preferences

We may send you promotional or informational emails about our products, services, or our website. You can manage your communication preference by following the instructions included in each promotional email to continue receiving the information or unsubscribe.

We may use cookies and similar technologies to collect information

We and our third-party service providers use cookies and other common web tracking mechanisms to track information about the use of our website and our services. We may use this information, which is collected and remains in aggregated form, to understand how visitors use our website and to better tailor our interactions as they navigate our website and to improve our website.

Cookies

A cookie is a small data file that our website stores on your computer's hard drive for record-keeping purposes. We use cookies for website administration, such as maintaining your login or preferences, tracking your navigation through our website, and observing your navigation across other websites in order to better tailor Soma Software's products and services to your interests. Most web browsers automatically accept cookies. If you prefer not to receive cookies, you can set your browser to allow you to reject all or some cookies. You can also reject all cookies by disabling them in your browser. Although you may still use our website without the cookie, some areas or features of our website or services may not work for you.

Third-Party Analytics

We also use automated devices and applications, such as Google Analytics, to collect information anonymously about how visitors use our website. For information on Google's privacy policy, please visit http://www.google.com. We may also use other analytical means to evaluate the use of our website and our services for statistical and analytical purposes. We use these tools to improve our services, performance, and user experiences. These third parties may use cookies and other tracking technologies to perform their services.

Do Not Track

Some web browsers may allow you to enable the "do not track" feature, which sends signals to the websites you visit, indicating that you do not want your online activities to be tracked. This is different from blocking or deleting cookies, as browsers with the "do not track" feature enabled may still accept cookies. Currently, there is no industry standard on how companies should respond to "do not track" signals, although standards may be developed in the future. We do not respond to "do not track" requests or signals at this time. If we do so in the future, we will describe how in this Policy.

How You Can Access and Modify Your Personal Information

Where permitted by law, Soma Software will take reasonable steps to allow you to access and modify the personal information you have submitted by logging into your account and updating your profile, but we reserve the right to use previously obtained or provided personal information to verify your identity or take other actions we believe are appropriate. You may also exercise your rights of access and request corrections, deletion, or deactivation of your personal information under applicable data protection laws by contacting us directly at the email address provided below. We make good faith efforts to comply with reasonable requests for access, deletion, update, suppression, or correction of your data. We will respond to your request within 30 days. If we are unable to comply with your request, we will provide an explanation. Please note that copies of the information you have updated, modified, or deleted may remain visible on cached and archived pages of the website for a period of time.

How We Secure Your Information

We intend to protect the personal information entrusted to us and handle it securely in accordance with this privacy statement. We implement physical, administrative, and technical security measures to protect your personal information against unauthorized use and access, disclosure, alteration, and unauthorized destruction. However, please note that, despite our efforts, it cannot be guaranteed that the Internet is 100% secure or error-free, and we cannot guarantee the security of the personal information you provide to us. It is your responsibility to protect against unauthorized use of your user ID and password by logging out after using a shared computer, choosing a strong password that no one else knows or can guess, and keeping your user ID and password information private. You should notify Soma Software immediately if you suspect that your password or user ID has been compromised. You are solely responsible for any unauthorized use of the website with the use of your password and user ID. We are not responsible for lost, stolen, or compromised passwords or for any activity on your account through unauthorized use of your passwords.

Your Consent to Transfer and Store Data

We maintain data in Florida and also have servers, employees, and contractors in the United States of America and worldwide in various locations. As Soma Software is a global organization, we may transfer your personal information to Soma Software in the United States or to any Soma Software subsidiary and affiliate worldwide or to third parties and business partners located in various countries around the world. By using our website or providing us with personal information, you fully understand and agree to the transfer, processing, and storage of such information outside your country of residence, where data protection standards may be.