Transforming Airline Efficiency: Air Century’s Leap to Superior Maintenance with SOMA Software

Air Century faced MRO workshop inefficiencies and maintenance quality issues. By adopting SOMA’s Maintenance Solutions and Component Control modules, they optimized MRO processes, improved quality, and reduced costs, enhancing overall service effectiveness.

Aruba airlines plane

Case Intro

Air Century is a Dominican airline based at Aeropuerto Internacional La Isabela – Dr. Joaquín Balaguer (JBQ) in Santo Domingo Norte, Dominican Republic. Founded in 1992 by Captain Omar Chahin, Air Century has over 30 years of experience in both national and international air transport. Initially specializing in charter services and aerial advertising, the company expanded its operations in 2001 to include crew transportation and now holds a 90% market share in the Caribbean.

In 2008, Air Century became the first Dominican airline to receive certification for cargo and passenger operations to and from the United States and Europe. The airline continued to grow by developing domestic and international routes, with regular flights starting in 2016.

Fleet

  • Bombardier CRJ200
  • Cessna Citation VII
  • BAE Jetstream 31/32
  • ATR 72-202F

Air Century is known for its strong safety standards, punctuality, and efficient logistics. As the Dominican airline with the longest market presence, the company remains committed to providing reliable and high-quality air transport services, ensuring customer satisfaction and continued growth.

Industry:
Airline
Location:
Dominican Republic

Challenge

AIR CENTURY struggled with operations and inventory control and maintenance quality. Inefficiencies in these areas affected maintenance processes and operational effectiveness, leading to increased costs and potential service disruptions. The lack of effective integration with their Oracle system further compounded these issues.

Outcome

Air Century addressed their challenges with operations and inventory control and maintenance quality by implementing SOMA Software’s Operations and Inventory Control and Maintenance modules, along with a strong Oracle Integration. These solutions streamlined their MRO processes, improved inventory management, and enhanced maintenance quality. This led to reduced costs, improved operational efficiency, and ensured the reliability and quality of their air transport operations.

"With the integration of SOMA Software’s Operations and Inventory Control, Maintenance modules, and an Oracle Integration, we significantly improved the efficiency of our operations and inventory management. This optimization has enhanced our maintenance quality and operational effectiveness, reduced costs, and ensured that our service remains reliable and high-quality."
Air Century's Maintenance Department

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